King's Operations Team

Ownership of imaging centers has enabled King’s to become excellent at imaging operations. We have learned physician and patient customer service first-hand, and can transfer this knowledge to improve hospital customer service. In most cases, we can improve scheduling, patient contact, insurance pre-certification, and information exchange. King’s provides technologist staffing, and skills training that leads to ACR accreditation. Our technical service engineers and replacement parts team can focus on maximum scan quality and equipment up-time. King’s can also provide scan over-reads and continuing education seminars for radiologist training plus hardware and software for PACS implementation and coding and billing consultation.

King’s business development staff, using proprietary software, provides individual physician referral reports and through sales calls builds relationships with local family practice physicians and specialists. Armed with educational literature prepared by King’s in-house advertising agency, each physician office is provided with information to support the scanner utilization and build patient preference.