Management
King’s is uniquely equipped to manage radiology departments to improve operations
which will grow revenue and improve physician alignment. While most consultants
develop business or marketing plans, King’s Medical is capable of far more.
King’s managers can cause continuous improvement in an existing department by
first working with your department employees and referring physicians to
identify areas for improvement. Some methods may include:
- Customer service training for employees.
- Reviewing KMG developed benchmarks to help employees identify opportunities for
improvement.
- Physician surveys to identify the market’s view on services provided.
King’s Managers are backed by our reporting systems and reports which will provide
you with information on the operations of the department along with on-going market
feedback that we view as our ultimate report card. Our improvements will result
in higher revenues for your radiology department and will achieve greater physician
alignment.
Please see our case study on King’s management
services.